If you are having problems with verification emails, make sure they are not going to your spam folder and that your e-mail address is entered correctly in your app.
Make sure you are using a mobile phone number and that it’s entered properly with your country code in the app.
It’s possible to change your email as long as you have access to the phone number associated with your account.
If you lose access to the phone number associated with your account, please contact us at support@passfolio.us.
If you lose access to the email and the phone number associated with your account, please contact us at support@passfolio.us.
If you are not trying to log in to your app or change your information but received a two-factor verification code, please contact us at support@passfolio.us. Don’t worry, we’ll make sure your account is secure.
In order to secure your account, we recommend you to take the following steps: Never share your password: You will never be asked to...
Our 2FA is via SMS and by default required of everyone upon registration. Since it’s connected to your cellphone number, it’s not...
Our team will never ask for your account password or any information regarding your accounts on other trading platforms. If you have...