When you deposit via TED, our payments partner, Facilita Pagamentos S/A, is the party responsible for receiving and converting your money. Before converting to dollars, an IOF fee of 0.38% (stock or cryptocurrency account) or 1.1% (bank account/PassCard) is charged. Then our 1.9% fee is added and finally the dollar amount credited to your account.
Deposit information is also available in the Deposit section of your Account menu. Just copy this information in your bank’s mobile app or desktop and finish the deposit!
Your first deposit must be at least US$100. After the first deposit, there is no minimum amount required. If you deposit more than US$3,000/year, we will require a Proof of Address. If you then go over US$20,000, your Tax Declaration will be required. We will send you an email with instructions on how to upload these documents in order to move forward with your deposit.
Alternatively, you can contact our support team and send your documentation prior to reaching any of the limits mentioned above. In order to do that, please fill out the contact form, by selecting the issue Deposit>>>TED/PIX, and then request the link to submit your additional documents.
*Please see our Fractional Shares Disclosure
The estimated time for the money to reach your account is typically between 10-30 minutes when the deposit is made Monday through Friday (except holidays) between 9am and 2:30pm BRT. There can still be bank delays but we will be crediting deposits ASAP.
There is no holding period for funds deposited by TED.
Facilita FX uses a service called Broadcast to get its rates. Conversion to U.S. dollars is made once your deposit is received by Facilita, which means that the conversion rate of your deposit will be confirmed after Facilita FX receives your deposit and converts the money.