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Report security vulnerabilities

We work hard to ensure the security of our customers and are committed to safeguarding your sensitive information. If you believe you've uncovered a vulnerability in our security infrastructure, please send us an email to with a detailed description of the issue. Emails sent will receive a non-automated response within three business days.

We believe that exceptionally engineered systems are the cornerstones of establishing trust, and we recognize the importance of security researchers in helping us keep our platform safe. We encourage responsible disclosure of security vulnerabilities.


Two-Factor Authentication

Our 2FA is via SMS and by default required of everyone upon registration. Since it’s connected to your cellphone number, it’s not...

Verifying it’s you

If you are having problems with verification emails, make sure they are not going to your spam folder and that your e-mail address is...

Best practices

In order to secure your account, we recommend you to take the following steps: Never share your password: You will never be asked to...

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